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15.04.2021 weekly update

Welcome to the weekly update.  This edition includes:

  1. Coalition Update
  2. Social /Peer support coming up
  3. Surrey Police Women’s Safety Survey
  4. Woking 24/7 Safe Haven pilot
  5. South Western Railway – Station Research – paid interviews
  6. South Western Railway – Accessibility Forum Recruitment
  7. Please help Headway Surrey – shaping future family and carers support
  8. Dementia Connect
  9. Survivors of bereavement by suicide is celebrating 30 years
  10. ECL April 2021 Newsletter
  11. The Brigitte Trust

1. Coalition Update

New Staff Members! – If you have attended any of our meetings or social events this week you may have met some of our new members of staff.  We are delighted to welcome Karen, Katy and Maya to the Coalition Team.  We will be introducing a new member of the team in each weekly update over the next few weeks.

Welcome to Katy!

Katy has joined us as a Physical Activity Navigator.  The Activity Alliance impact report (Activity Alliance report)  demonstrates the impact the Covid-19 pandemic has had on the activity levels of disabled people.  Katy’s post has been funded by Active Surrey, through the Sport England Tackling Inequalities Fund.  Katy is working part time and will be available for one to one appointments and will also be running a weekly group (by zoom, phone and/or text), more details on this coming very soon!  Katy will also be working on building a collection of information and resources for (and by) disabled people.  Katy introduces herself below:

Hello! My name is Katy Hubbard and I am the new Physical Activity Navigator for Surrey Coalition.

I grew up in Sussex and after a few years living and working in London settled in Surrey with my husband and 2 children. I love being out in our beautiful countryside whether that be walking, running, cycling or even swimming – not necessarily all at the same time, although a triathlon or two has been known! I also try to fit in some yoga throughout the week to stretch everything out.

I haven’t always been active – I rediscovered exercise in my early 30’s when I started running, primarily for weight loss. I soon realised that not only was I feeling physically healthier, but my mood improved, my confidence increased, new friendships were made, and existing ones deepened. Being part of those communities really helped me throughout 2020.   When I’m not exercising or spending time with the kids I can be found curled up on the sofa with a bar of chocolate and Line of Duty on the tv!  I am very much looking forward to working with you all and helping more people to find opportunities to be active in a way that suits their needs. 

Physical and Sensory Impairment Strategy Visual Impairment Workshop – Our next Surrey Vision Action Group (SVAG meeting on Thursday 22nd April at 10.30am will host the second of four online workshops on the new Physical and Sensory Impairment Strategy.  This will be the opportunity for those with a visual impairment to coproduce the strategy with SCC.  The strategy will drive support and services offered over the next five years and I hope as many of you as possible are able to attend.  I have attached a poster advertising the session, please feel free to share this with others with a visual impairment.  It is important to get a wide range of views and input for the strategy.  Here are the log in details

Join Zoom Meeting

Physical and sensory impairment strategy

Meeting ID: 823 5002 7642

Passcode: 953891

0 800 031 5717 United Kingdom Toll-free

IMHN Virtual session – The IMHN will be running a virtual session to present the results of insight work completed by the IMHN and Surrey Minority Ethnic Forum into the Mental Health impact of Covid-19 on people from Black, Asian and Minority Ethnic (BAME) groups and the barriers to accessing services and support. This session will be held next Thursday, 22nd April 2021 at 1:00pm – 2:00pm via Zoom. If you would like to attend please use the link below:

Join Zoom Meeting: IMHN virtual lunch and learn

Meeting ID: 882 1867 3529
Passcode: 425357

Freephone: 0800 260 5801

Guildford Museum – On Monday, our virtual café hosted a return trip to the Guildford Museum.  This time our tour focused on the upper floors of the museum, where we explored the Trade and Industry display, the childhood gallery and the Gertrude Jekyll and Lewis Carroll gallery.  Melanie (our tour guide) taught us how to work out the size of some pottery from just a broken piece! Melanie provided brilliant verbal descriptions and there were lots of questions from our trip attendees.  Melanie has offered to facilitate another virtual trip to an exhibition of Georgian Women at the Guildford House Gallery in the summer.

Wisley Winter Walk – Over 30 members enjoyed the Wisley Winter Walk and chat with RHS Curator Matt Pottage.  Our members asked Matt a variety of questions and certainly kept Matt on his toes! We experienced a slight technical hitch at the beginning of the walk, so Vicky from the RHS has kindly shared the link to the video RHS video on you tube   

There were lots of questions about accessibility and contacts for Wisley and Vicky has provided the information below.  Wisley are currently looking into also providing an SMS text contact following our feedback.

RHS Garden Wisley Website address

RHS Garden Wisley Accessibility Website Link:

RHS Garden Wisley map details on wheelchair accessible routes, toilets and other facilities

2. Social /Peer support coming up

Virtual Trip to the Charles Dickens Museum – We are certainly clocking up the virtual miles, hot on the heels of our visit to  Guildford Museum, our virtual café is hosting another virtual trip.  This time we are visiting the Charles Dickens Museum in London.  Our guide will take us on a tour of Charles Dickens Victorian home.   This is where the author wrote Oliver TwistPickwick Papers and Nicholas Nickleby. It’s where he first achieved international fame as one of the world’s greatest storytellers.  If you would like to join us please use this link on Monday at 11am. 

Friday Café – Don’t forget our new Friday virtual café.  Join us on Friday at 11.30am for a social chat including the latest ‘must see’ TV dramas (what was in that file on Line of Duty???) and your experience of venturing out to the shops, pub, hairdressers and restaurants and much more!  Full joining details are listed below.

Join Zoom Meeting

Meeting ID: 869 7592 1531

Passcode: 451484

0 800 260 5801 United Kingdom Toll-free

Book Chat – The group will look at the final two months of the Book-The Guernsey Literary and Potato Peel Pie Society.  Join them on Wednesdays at 2.30pm

3. Surrey Police Women’s Safety Survey

Surrey Police are asking women living in Surrey to participate in a survey regarding safety in the county.  Surrey Police understand that recent tragic events have highlighted concerns many women have about personal safety in their day-to-day lives. Regardless of gender, everyone should have the right to feel safe anywhere they go.

Surrey Police want Surrey to be a place where women can live free of fear, and will use the results of this survey to work with the Police and Crime Commissioner and partners to tackle any safety concerns.  Those of you who identify as women are welcome to fill out the survey here:

Please note that this survey is not monitored 24/7. If you wish to report a crime please report online or by calling 101 (always call 999 in an emergency).

4. Woking 24/7 Safe Haven pilot

Woking Safe Haven is currently trialling being open 24 hours of the day, 7 days per week for people who need urgent help and support for their mental health.  Woking is also trialling a virtual Safe Haven service which is also open 24 hours per day.   

Opening hours for the other Safe Havens, including the virtual Safe Havens, in Epsom, Guildford, Redhill and Aldershot will stay the same for the time being: 6pm -11pm, 365 days per year.

If you would like to visit the Safe Haven (Virtually or in-person), during normal opening times (6.00 pm – 11.00 pm) please use your local Safe Haven.  You can find more information here:

If you would like support from the Safe Haven outside of these times, please use the Woking Safe Haven link for the virtual service: Woking virtual Safe Haven

If you would like to visit the Woking Safe Haven in-person, the address is: 30 Goldsworth Road, Woking, Surrey, GU21 6JT (you do not need an appointment). 

5. South Western Railway (SWR) – Station Research – paid interviews

SWR are conducting some research into what services they should be providing and want to make sure disabled people’s views are represented.  They have asked us to advertise their Station Research interviews with our members.  They are hoping to get 2-4 people from Surrey.  They have sent us the following information regarding the interview.

  • Must have travelled on SWR network in last 18-24 months
  • Must use SWR station as either return or destination station
  • Ideally a mix of business/leisure/commuters and journey length
  • Any disability/accessibility need is welcomed
  • Need to complete a pre-task – using memes/pictures to describe their usual travel journey, and highs/lows
  • Willing to take part in 45min interview
  • Must have access to Zoom for the interview (I have mentioned telephone also)
  • £50 incentive – to be paid after completed interview
  • Interviews taking place throughout April
    • Interview to be at a time convenient to them (ideal Monday-Friday 9-5, but can do also evenings if required)

If you are interested in taking part please contact Yasmin.

6. South Western Railway – Accessibility Forum Recruitment

South Western Railway (SWR) are recruiting 4-6 new members for our Accessibility and Inclusion Forum, which is a group of Deaf and disabled SWR customers with a range of access requirements when travelling. SWR consult the Forum on issues relating to access for Deaf and disabled customers, and the Forum share their experiences to help SWR better understand where we need to improve the accessibility of our services. Members are paid for their time, which includes 4 meetings a year and some time between meetings to review and give feedback on our plans.

If you are interested in joining the Forum, please take a look at the Application Pack which can be found at, and is available in a range of accessible formats. The pack contains information about the Forum and an application form, which should be completed and returned to us by Friday 23rd April 2021. If you have any questions or need any other information or format, please contact the SWR Accessibility Team at

7. Please help Headway Surrey – shaping future family and carers support

Please answer the questions on the attached document and return to

8. Dementia Connect

On 12th April the Alzheimer’s Society is launching their new Dementia Connect Service across Surrey.  Any organisation can make a referral into the service (with service users consent) or people can self refer to access the support they need.

The service offers 4 components:

  • Telephone based support – A call from a Dementia Advisor for an assessment of the person’s needs.
  • Community based support – Local Dementia Navigators will make home visits, identify needs, work with people to improve their understanding of dementia, develop strategies to live well and help plane for the future.
  • Keeping in touch – Six monthly calls to delay escalation of needs by linking people back into telephone and face to face support as necessary.
  • Self guided support – Chat to others affected by dementia via an online community, Talking Point, local services and other support materials.

Further information is available at the Dementia Connect website:

9. Survivors of bereavement by suicide is celebrating 30 years

The Guildford branch of the national charity Survivors of Bereavement by Suicide (SoBS) is taking part in a fundraising and awareness initiative ’30 miles for 30 years’ for the 30 days of April, to celebrate 30 years of the SoBS national charity.  Twelve members are walking a mile every day in honour of their lost loved one and are aiming to raise £1,000 towards the national target of £30,000.

The fundraising page is: The Guildford group meets once a month (on zoom during lockdown) and provide a lifeline to people facing the complex grief of bereavement by suicide. The service is free and anyone over the age of 18 may join the sessions; more details by phoning 07434 365815 or emailing

10. ECL April 2021 Newsletter

11. The Brigitte Trust

The Brigitte Trust helps people in Surrey with life-limiting conditions live as well as they can by providing emotional, practical, and social support.  During the last year, they have received over 450 referrals and have 160 volunteers, who are trained and DBS checked ready to respond promptly to referrals.   They have a new website which reflects the breadth, depth, and diversity their free services.  It is now possible to make a referral with their secure online form whilst you can still contact their Service Co-ordinator directly by email: or phone: 07469 932192.  

It is also possible for potential volunteers to apply online: and make donations to help us provide our free service.   For more information about the Brigitte Trust please the attached document.

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