Surrey Coalition of Disabled People

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Weekly Update 28th February 2022

Dear Members

Welcome to the weekly update.  This edition includes:

  1. Coalition Update
  2. Social/Peer Support coming up
  3. Reminder:  Sport Mental Health Survey for Sport in Mind Leatherhead
  4. Surrey Heartlands launches new Heart Beetz campaign to help people choose the right NHS service
  5. Adult Social Care Monthly Briefing 22 February 2022

To listen to the weekly update, please click on the link below:

1.  Coalition Update

We want to hear from you!  We currently have two surveys open and would be really grateful if you were able to give us your feedback. 

Please help us to improve the organisation, shape our work and show our impact by completing our annual member survey!  The survey is formed of 10 questions and most of them are multiple choice.  The survey should take less than 10 minutes to complete (alternative formats available!).  Please let us know if you need any help completing it.  Click here to access the link to the survey

Give us your views on our website! – We are looking to update our website but would like your help.  Please help us by filling in a short survey.  As a thank you for helping us, you can choose to be entered into a draw to win one of two £25 vouchers!

Storm Eunice – We would be very interested to hear any feedback you have regarding the UK Power Networks response to those affected by the recent storms.  We are particularly keen to hear from those who are on the priority register.  We were shocked to hear that one of our members was without power for a week despite being on the priority register. Let us know if you have been affected so we can contact the UK Power networks about this.  Please let Yasmin know if you have any feedback.

Accessible information standard review –  In late 2021, a coalition of charities surveyed NHS and social care professionals in England, as well as disabled people who have accessible information and communication needs, about the NHS Accessible Information Standard (AIS). More than 900 people gave responses.

  • After five years of the Accessible Information Standard, only 11 per cent of patients covered by the AIS have equitable access to the NHS.
  • 35 per cent of professionals reported that their organisation provides regular training linked to the AIS. 37 per cent report training has never occurred.
  • 67 per cent of Deaf people reported that no accessible method of contacting their GP has been made available to them.
  • 81 per cent of patients reported having an appointment when their communication needs were unmet.
  • 77 per cent of people with accessible information needs reported rarely or never receiving information in alternative formats.
  • Only 41 per cent of complaints procedures were reported to be accessible by the professionals who filled in the survey.
  • 1 in 3 health and social care providers were unaware or unsure of the existence of the AIS.

You can read the full report here.  Please let us know your views on the implementation of the Accessible Information Standard in Surrey.  We will Ask members of the Special Interest Groups and the DENS for their feedback on this in upcoming meetings. 

2.  Social/Peer Support coming up

Watch our virtual trip to Painshill park – If you missed our virtual trip to Painshill Park last Monday, don’t worry!  We recorded it!  Click here to watch the trip!

Join us on our virtual trip to Brooklands – Our next virtual trip will take place on Tuesday 8th March at 11.30am.  Below are all the details you need to join us.

Meeting ID: 786 731 3852

0800 260 5801 United Kingdom Toll-free

Get More Active Update – read all about Jane’s 1st parkrun in the attached article. If that inspires you to give parkrun a go – why not come along to the monthly Coalition meet up at Nonsuch parkrun on the 5th March. Contact Katy by email or phone/SMS text on 07434 865 062 if you are interested. Join us in Friday’s café at 11.30am here for more Get More Active chat!

Sport in Mind’s new Yoga drop-in sessions continue in Farnham. Sport in Mind sessions are free and available to anyone aged 17+ experiencing a mental health issue with no need to “prove” the issue. All equipment is provided, and you do not need to have any previous experience. The sessions are fun and run by local, qualified instructors.

Time – 2pm to 3pm

Day – Thursdays

Venue – The Spire Church, South St, Farnham GU9 7QU

Walking Football for People with Long Term Health Conditions Surrey FA – Surrey FA’s Walking Football activity has been opened up to anyone with a long-term health condition from 25th February and the details can be found here:

3. Reminder: Sport Mental Health Survey for Sport in Mind Leatherhead  – Sport in Mind delivers free sport and physical activity sessions to help people experiencing mental health issues (17+).  There is work underway to develop a sports club in Leatherhead.  Sport in Mind would like to find out what local sessions would be of interest near you and where.  They would really value your feedback by filling in this short survey.

4. Surrey Heartlands launches new Heart Beetz campaign to help people choose the right NHS service

With all health services remaining busy, Surrey Heartlands Health and Care Partnership has launched a new campaign to help people know which service to use if they need treatment or advice.

At the centre of the campaign is a new animation, featuring the Heart Beetz, which tells the story of how the band have been battling with illness and various mishaps. Inspired by their own experiences the Heart Beetz have released a track about getting help from the right place if you’re unwell or injured.

Check out the Heart Beetz video and see lead vocalist Layla’s guide to NHS services at

5. Adult Social Care Monthly Briefing 22 February 2022 – Please see attached document.

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