Surrey Coalition of Disabled People

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IMPORTANT INFORMATION FOR YOU – APRIL/MAY 2020

Due to the Coronavirus epidemic, all our meetings, events and activities are running virtually at the moment to safeguard our members, staff and volunteers.  We are offering video conferencing, telephone conference, SMS text relay and email relay into all of our activities.

Staying safe

 

  • To access the Surrey Community helpline for help, please call 0300 200 1008 (Monday to Friday 8am to 6pm), text 07860 053465 (9am to 5pm, Monday to Friday) or Textphone (via text relay) 18001 0300 200 1008 and the Sign Language Video Relay (8am to  6pm, Monday to Friday, and 10am to 2pm at the weekends). Outside these hours a web form is also available and is published on this page.

 

  • For medical information please use NHS 111 online: https://111.nhs.uk/, or call NHS 111 or, in an emergency 999 as you usually would.

 

Staying connected

It is more important than ever that we stay connected, for this reason, we have introduced a weekly community-wide virtual café and a daily ‘walk and talk’.  You can find out about the weekly café here, and about our daily walk and talk here.

For information on all our activity during April and May (and how to join) please see the following pages.

  • For an over-view of April and May see here. If you prefer to see a printable calendar format please check out April, May or June.
  • For joining instructions for DENS see here.
  • For joining instructions for our Special Interest Groups (such as Surrey Vision Action Group and the LTNC) see here.
  • For joining instructions for the Independent Mental Health Network see here.
  • For joining instructions for FoCUS see here.

 

How to access Zoom conferencing

  • For a plain text guide on how to install the zoom app for the first time please see here
  • Easy read instructions for Zoom:

Easy read: what do I need for a video meeting

Easy read: why can’t we have our usual meeting

Easy read what to do just before the video meeting

Easy read using zoom for the first time and downloading the app

If you would like one to one support to get started please just let us know and we will book you a support appointment.

 

 

You can contact staff as usual by email or on their mobile phones or by SMS text or phone to 07563 997 932.  Please note that our office is closed, our staff team are working from home at the present time.   

Please keep in touch with us and please follow all the precautions that are advised.  With all our best wishes, the Surrey Coalition of Disabled People team.

What to do in case of terror attack?

Please find below guidance from Police, which is designed to advise people with a disability what to do in the event of a terrorist attack.

 

How can someone with disabilities follow the Run Hide Tell advice?

Police advice in the event of a firearms or weapons attack is that people should Run, Hide, Tell.

Wherever possible Run to a place of safety. If there’s nowhere to go, then Hide. Finally, and only when it is safe to do so, Tell the police by calling 999.

All situations are different and we recognise that people’s ability to Run, Hide, Tell will vary for reasons such as age, fitness and capability.

When running is not an option, people should make every effort to move away from the area as quickly as they can.  The RHT guidance highlights the importance of people caught up in such a scenario assisting those around them who may need help.

Should an attack take place in a workplace, companies also have a duty of care to make provision to facilitate the evacuation of disabled employees , and should have a bespoke plan in place in the event of an emergency situation.

How does the Run Hide Tell guidance apply to deaf and hard of hearing people specifically?

The Run, Hide Tell advice highlights the importance of people who are caught up in a firearms or weapons attack , wherever possible, assisting those around them who may need help to move away from danger. For example someone who is deaf or hard of hearing may be  unable to tell where a source of a gunshot may be coming from so may be unsure in which direction to go.

The initial priorities for officers who respond to a firearms or weapons attack will be to assess the threat and risk, as well as the potential vulnerability of anyone caught up in the incident.

Our firearms officers receive core training on how to deal with different communities, including those who are deaf or hard of hearing. This includes deaf awareness and pointers on how to interact with deaf or hard of hearing members of the public and reminds them that they need to consider factors  such as sensory impairment or communications difficulties.