Runnymede Tech Angels – Final Report

The Tech Team have now completed their work in Runnymede. The team delivered a hugely successful project helping people who are digitally excluded. During the project we received 47 referrals, with 40 participants meeting the eligibility criteria and actively engaging in the programme.

The team issued 32 devices, including 17 tablets and 2 smartphones to help with Tech Members accessing technology. Throughout the project, we conducted 94 visits to Runnymede Tech Members.

Our dedicated 7 Tech Angels provided a total of 8,013 minutes (approximately 133.5 hours) of digital training and support. A huge thank you to our Tech Angel volunteers for all your time and help with this project!

The training sessions covered essential digital skills, including:

• Password recovery
• Email usage
• Downloading and setting up applications
• Organising a home screen
• Signing up for and using the NHS app
• Accessing NHS appointments
• Using BBC apps, including iPlayer
• Charging a phone, making/receiving calls, and sending/receiving texts
• Adding and deleting contacts
• Renewing internet connection
• Using a Highway Code application

We received fantastic feedback with most of participants saying they found their time with Tech Angels very useful. They valued skills such as device setup, email use, transferring photographs, using WhatsApp, and accessing NHS services.

100% of participants stated they would recommend the programme to others and expressed gratitude for the programme.

The Runnymede Tech Angels project successfully helped individuals with digital skills, leading to greater independence and better job opportunities. By addressing barriers to IT access and providing hands on training, we made a huge impact on the lives of our Tech Members.

A big thank you to Runnymede Borough Council for supporting this work.