Accessing mental health services in the community – survey results

Easier access to mental health services in the community is a top priority for people in Surrey and Northeast Hampshire.

98 people completed our online survey about accessing mental health services in the community, and fifteen more spoke to us at an event.

We asked “if you could change one thing about mental health services, what would it be?”. The top three answers were easier access, shorter waiting times and more joined up services. Other answers included improved communication, a choice of support tailored to the person, and better support for people before or whilst in a mental health crisis.

We also asked where people would go for information, advice and help or support with their mental health. Most people would use the internet for finding information, ask their GP for advice, and turn to their GP or mental health services for help or support.

The survey results have been shared with the team developing a new framework for bringing services together, aiming to get people the help they need, when they need it.

If you’d like to see the survey results for yourself, you can find them on the link below: